Terms of Service & EULA

These Terms are a binding agreement between you and Crownly Inc. governing your use of the Crownly mobile application, website at https://crownly.art, and related services (the "Services"). You must be at least 18 years old and able to form a binding contract to use the Services. You may not use the Services if you are barred under applicable law or previously suspended from the platform.

Crownly provides a platform that facilitates connections between independent buyers and sellers of luxury watches. Crownly Inc. is not a traditional retailer, auction house, dealer, escrow agent, bank, insurer, or authenticator of watches, except as expressly described in product features (such as automated listing review or identity verification tools). We do not take title to items sold through the Services unless explicitly stated otherwise.

Any transaction is directly between buyer and seller. Crownly is a third-party platform and is not a party to the sale contract between users, except for platform fees and payment processing arrangements described herein.

• You must provide accurate registration information and keep your credentials secure.
• You are responsible for all activity under your account.
• You may sign in using methods we support, including Sign in with Apple and email.
• We may require identity verification before you sell or receive payouts.
• You may delete your account in the app; deletion is permanent for profile, listings, posts, messages, and orders as described in-app.

Sellers represent and warrant that:

• They own the item listed or have authority to sell it.
• Listings are accurate regarding brand, model, reference, condition, papers, accessories, and price.
• Items are genuine, not counterfeit, not stolen, and not subject to liens or third-party claims.
• They will ship items promptly and as described after a valid sale.
• They comply with all applicable laws, including import/export and tax obligations.

We may remove listings, require additional verification, or suspend accounts that violate these Terms or pose risk to the community.

You may not:

• List counterfeit, replica, or misrepresented watches or accessories.
• Circumvent fees, escrow, or checkout by directing users off-platform for payment.
• Harass, threaten, defraud, or impersonate others.
• Scrape, reverse engineer, or interfere with the Services except as permitted by law.
• Upload malware or attempt unauthorized access to systems or accounts.
• Use the Services for money laundering or other illegal financial activity.
• Reuse serial numbers across accounts or submit false verification materials.

When you purchase through supported checkout, payment may be processed by Stripe and held pursuant to our escrow flow until delivery and a 3-day inspection window (or as otherwise shown at checkout). Buyers should inspect items promptly and report issues through the order flow. Failure to act within stated deadlines may result in release of funds to the seller.

Wire transfer or other payment methods, if offered, are subject to separate instructions displayed at checkout. Crownly is not responsible for bank delays or errors caused by incorrect references supplied by the buyer.

Crownly charges a platform fee of 3% on applicable transactions, plus payment processing costs charged by Stripe or other providers. Sellers must complete Stripe Connect onboarding to receive payouts. Payout timing depends on verification status, delivery confirmation, inspection periods, disputes, and Stripe policies.

All prices are listed by sellers. Taxes, duties, and shipping may be additional unless stated otherwise in the listing or checkout summary.

Badges, trust scores, AI authentication results, and seller verification status are provided for informational purposes only. They do not guarantee authenticity, condition, legality, or future performance of any user or item. You are responsible for your own due diligence before buying or selling high-value goods.

You retain ownership of content you submit. You grant Crownly Inc. a worldwide, non-exclusive, royalty-free license to host, display, reproduce, adapt, and distribute your content solely to operate, promote, and improve the Services. You represent that you have all rights necessary to grant this license.

You are solely responsible for messages, posts, and comments you send. We may monitor or remove content that violates these Terms or applicable law. Do not share sensitive personal data in public posts or messages.

The Services, including software, design, trademarks, and logos, are owned by Crownly Inc. or its licensors and are protected by intellectual property laws. Except for the limited license in the EULA below, no rights are granted to you.

If you believe content on the Services infringes your copyright, send a notice to legal@crownly.art with the information required under the U.S. Digital Millennium Copyright Act (DMCA). We may remove content and terminate repeat infringers.

Buyers and sellers should attempt to resolve transaction disputes through the in-app order tools and messaging. Crownly Inc. may, but is not obligated to, assist with disputes. Our decisions regarding holds, refunds, or releases are made in our reasonable discretion consistent with these Terms and payment partner rules.

We may suspend or terminate your access at any time for violation of these Terms, risk concerns, or legal requirements. You may stop using the Services at any time. Sections that by their nature should survive termination will survive.

THE SERVICES ARE PROVIDED "AS IS" AND "AS AVAILABLE" WITHOUT WARRANTIES OF ANY KIND, WHETHER EXPRESS, IMPLIED, OR STATUTORY, INCLUDING IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, TITLE, AND NON-INFRINGEMENT. WE DO NOT WARRANT THAT THE SERVICES WILL BE UNINTERRUPTED, ERROR-FREE, OR SECURE.

TO THE MAXIMUM EXTENT PERMITTED BY LAW, Crownly Inc. AND ITS AFFILIATES, OFFICERS, DIRECTORS, EMPLOYEES, AND AGENTS WILL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, OR ANY LOSS OF PROFITS, DATA, GOODWILL, OR WATCH VALUE, ARISING FROM YOUR USE OF THE SERVICES OR ANY TRANSACTION BETWEEN USERS. OUR TOTAL LIABILITY FOR ANY CLAIM ARISING OUT OF THESE TERMS OR THE SERVICES WILL NOT EXCEED THE GREATER OF (A) AMOUNTS YOU PAID TO US IN PLATFORM FEES IN THE TWELVE MONTHS BEFORE THE CLAIM OR (B) ONE HUNDRED U.S. DOLLARS ($100). SOME JURISDICTIONS DO NOT ALLOW CERTAIN LIMITATIONS, SO SOME OF THE ABOVE MAY NOT APPLY TO YOU.

You agree to indemnify and hold harmless Crownly Inc.from claims, damages, losses, and expenses (including reasonable attorneys' fees) arising from your use of the Services, your content, your listings, your transactions, or your violation of these Terms or applicable law.

These Terms are governed by the laws of the State of Delaware, United States, without regard to conflict-of-law principles, except where mandatory consumer protection laws in your country of residence apply. You agree that exclusive jurisdiction for disputes relating to these Terms shall be in the state or federal courts located in Delaware, unless applicable law requires otherwise. You may also have the right to bring claims in your country of residence under mandatory law.

We may modify these Terms by posting an updated version at https://crownly.art/terms. Material changes will be indicated by updating the effective date. Continued use after changes become effective constitutes acceptance.

Subject to your compliance with these Terms and this EULA, Crownly Inc. grants you a limited, non-exclusive, non-transferable, revocable license to install and use one copy of the Crownly application on Apple-branded devices that you own or control, solely for personal, non-commercial use of the marketplace features, as permitted by the App Store Terms of Service and Usage Rules.

You may not:

• Copy, modify, or create derivative works of the application except as permitted by law.
• Reverse engineer, decompile, or disassemble the application except as permitted by applicable law.
• Rent, lease, lend, sell, sublicense, or redistribute the application.
• Remove proprietary notices or circumvent technical protections.
• Use the application for any unlawful purpose or in violation of these Terms.

If you downloaded the application from the Apple App Store, the following also apply:

• This EULA is between you and Crownly Inc., not Apple. Apple is not responsible for the application or its content.
• Apple has no obligation to furnish maintenance or support services for the application.
• In the event of failure of the application to conform to any applicable warranty, you may notify Apple for a refund of the purchase price (if any); to the maximum extent permitted by law, Apple has no other warranty obligation.
• Crownly Inc., not Apple, is responsible for addressing claims relating to the application, including product liability, legal compliance, and intellectual property infringement claims.
• Apple and its subsidiaries are third-party beneficiaries of this EULA and may enforce it against you.
• You represent that you are not located in a country subject to U.S. government embargo and are not listed on any U.S. government prohibited party list.

Crownly Inc. may provide updates, bug fixes, and support at its discretion. You agree to install updates when required for security or continued use. We may modify or discontinue features with reasonable notice where practicable.

You may not use or export the application except as authorized by U.S. law and the laws of the jurisdiction in which the application was obtained. The application and related documentation are "Commercial Items" as defined at 48 C.F.R. §2.101, licensed to U.S. government end users with only those rights set forth herein.

This EULA is effective until terminated. Your rights under this EULA terminate automatically if you fail to comply with its terms. Upon termination, you must cease use and delete all copies of the application from your devices.

Crownly Inc.
Legal: legal@crownly.art
Support: hello@crownly.art

This document is provided for informational purposes and does not constitute legal advice. Have qualified counsel review before App Store submission or production launch.